London Design Gold

2025

LAP AI Flagship Store

Entrant

Tsung Han Lee

Category

Interior Design - Flagship Store

Client's Name

LAPT_A. Intelligence Ltd.

Country / Region

United Kingdom

Conceived as the brand’s flagship environment, the store is driven by a clear purpose: to help each customer find the computer that truly fits their individual needs, and to support that choice through a commitment to lifelong service rather than short-term consumption.



Inspired by the intuitive gesture of swiping on a smartphone, the spatial concept introduces a continuous, curved circulation that allows visitors to “slide” through different zones of discovery. Products, consultation points, and immersive displays unfold sequentially, guiding customers towards informed and confident decisions instead of impulse purchases.



AI-assisted services are seamlessly embedded into the journey, enabling personalised recommendations while preserving a warm, human-centred atmosphere. The space operates as a stage where dialogue between people, technology, and consultants becomes central to the retail experience.



Material transitions, layered lighting, and soft boundaries reinforce a sense of flow and theatricality, dissolving conventional divisions between browsing, consultation, and after-sales support.



As a flagship store, LAP AI embodies a long-term retail vision that values responsibility, adaptability, and enduring relationships — transforming the act of buying a computer into a thoughtful, supported, and meaningful experience.

Credits

Design Director
Tsung Han Lee
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